Frequently Asked Questions
What kind of courses do you offer?
We offer practical, easy-to-follow guides to help you build life skills—everything from managing money and time to building emotional resilience and creating routines that work for you.
Who is this for?
Our courses are designed for anyone looking to build independence, especially those who feel like they never got a clear guide to adulting. Whether you’re starting fresh, rebuilding, or just ready for change, you’re welcome here.
How do I access the courses after purchase?
Once you complete your purchase, you’ll receive immediate access via email, along with step-by-step instructions for getting started.
What if I need help or get stuck?
You’re not alone. If you run into a challenge or something isn’t making sense, feel free to reach out through the Contact page. We’re happy to point you in the right direction or help clarify anything related to your purchase or course materials.
Do you offer refunds?
Yes, we offer a 7-day refund policy on digital products. If you’ve accessed a course or downloadable and realize within 7 days that it’s not the right fit for you, just reach out, we’ll be happy to issue a refund.
Are your courses trauma-informed or neurodivergent-friendly?
Yes. While we are not licensed therapists, all our resources are built with compassion, clarity, and flexibility in mind. Many of our approaches are informed by real lived experiences and healing journeys.
Do I need to finish the course in a certain timeframe?
No pressure here. Once you’ve purchased a course, it’s yours. You can move through it at your own pace, revisit materials anytime, and use what fits your life right now.
Do you offer customer support?
Of course! If you’re having trouble accessing your purchase, just reply to any email you’ve received from us or reach out through our Contact page. We’ll be happy to help. Please note that our support hours are Monday through Friday, 9 AM to 5 PM (Pacific Standard Time). We do our best to respond as quickly as possible during business hours.
I'm interested in becoming an affiliate. How can I join your program?
We're so glad you're excited to share HTBI with others! Our affiliate program is currently in development and will be launching soon. If you're interested, keep an eye on our emails or join our newsletter to be the first to know when it opens.
How often are new courses added to your platform?
New content and courses are released every few months. We believe in quality over quantity—so each course is designed to be useful, actionable, and worth your time. You'll always be notified when something new is available!